Help Using My Alpha

Brandon Peterson avatar Debbie avatar Lily-Mae O'Dowd avatar +5
28 articles in this collection
Written by Brandon Peterson, Debbie, Lily-Mae O'Dowd and 5 others

What if I have a technical issue?

stuck, problem, marriage, alpha, bug, glitch
Tony Medeiros avatar
Written by Tony Medeiros
Updated yesterday

How do I register? How do I create an Alpha?

add course, registration, get the videos, access resources
Debbie avatar
Written by Debbie
Updated over a week ago

How do I set up my Alpha after it's created?

next step, steps, planning, plan, organize
Debbie avatar
Written by Debbie
Updated over a week ago

How do I share resources with my team?

Add team members, team access, small group, questions
Laura Evans avatar
Written by Laura Evans
Updated over a week ago

Where can I find my current Alphas?

active, dashboard, my Alpha page, current, running, previous, finished, schedule
Lily-Mae O'Dowd avatar
Written by Lily-Mae O'Dowd
Updated over a week ago

How do I download the videos and materials?

How can I get the talks? access, no watermark, watch videos
Diana Gimba avatar
Written by Diana Gimba
Updated over a week ago

Info about the Sidebar Menu

New dashboard, what's new, current, active, sidebar, menu, search, training, support, help
Lily-Mae O'Dowd avatar
Written by Lily-Mae O'Dowd
Updated over a week ago

Info about the new Learning Centre

training, modules, search bar, videos, student, youth
Laura Evans avatar
Written by Laura Evans
Updated over a week ago

Info about Team Member Accounts

access, edit, delete, host, helper, small group leader
Laura Evans avatar
Written by Laura Evans
Updated this week

How can I watch or preview the videos?

Preview Resources, videos, Alpha series, watch episodes, demo
Tony Medeiros avatar
Written by Tony Medeiros
Updated over a week ago

How do I change my password if I'm already logged in?

new password, change pwd
Alex avatar
Written by Alex
Updated over a week ago

How can I change the dates in my schedule?

calendar, Alpha sessions, plan and schedule, dates
Tony Medeiros avatar
Written by Tony Medeiros
Updated over a week ago

How do I change website language?

French, English
Alex avatar
Written by Alex
Updated over a week ago

How can I delete my Alpha?

didn't run Alpha, duplicate, already registered, created, postponed, delayed
Debbie avatar
Written by Debbie
Updated over a week ago

Why can't I add my address when I create an Alpha?

input, country, not allowed
Tony Medeiros avatar
Written by Tony Medeiros
Updated over a week ago

How do I recover my password? I forgot my password.

password reset, forgot password
Bert Douglas avatar
Written by Bert Douglas
Updated over a week ago

How do I log out of my account?

logout, MyAlpha account, close page
Lily-Mae O'Dowd avatar
Written by Lily-Mae O'Dowd
Updated over a week ago

How do I change the video selection?

change series, videos, details, videos chose, chosen
Tony Medeiros avatar
Written by Tony Medeiros
Updated over a week ago

Where is the search bar?

search field, question, help, FAQ, common
Tony Medeiros avatar
Written by Tony Medeiros
Updated over a week ago

Enregistrer votre Alpha en 3 étapes

Enregistrer Alpha, MyAlpha
Alex avatar
Written by Alex
Updated over a week ago

Still have a question? Can’t find answers?

Search, questions, support, live chat, FAQ
Brandon Peterson avatar
Written by Brandon Peterson
Updated over a week ago

Why do I have to create a new Alpha each time?

registration, United States, country, register, signup, benefits, global
Debbie avatar
Written by Debbie
Updated over a week ago

My Alpha doesn’t show up in Find an Alpha

Alpha not online, Alpha not posted, missing in Find an Alpha, Try Alpha, TryAlpha
Brandon Peterson avatar
Written by Brandon Peterson
Updated over a week ago

How do I extend my Alpha if it runs longer?

still active, extended dates, change end date, missing, not finished yet, delayed
Lily-Mae O'Dowd avatar
Written by Lily-Mae O'Dowd
Updated over a week ago

I’ve downloaded the files, where are they? I can’t find the videos.

lost video, where video, can't find download, settings, folder
Tony Medeiros avatar
Written by Tony Medeiros
Updated over a week ago

Where can I find training?

team, hosts, helpers, leaders, videos, learning, conference
Debbie avatar
Written by Debbie
Updated over a week ago

What's the difference between SD and HD?

Brandon Peterson avatar
Written by Brandon Peterson
Updated over a week ago

How do I change my email address?

different email, new email
Brandon Peterson avatar
Written by Brandon Peterson
Updated over a week ago