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How do I get subtitles or closed captions?

closed captioning, cc, hearing impaired, deaf, read text, hard of hearing

Updated over 2 weeks ago


If you'd like to download the Alpha videos with subtitles, here are the steps.

Please scroll below for video subtitles if you're not using the Alpha Youth Series.

1 - For the new Alpha Youth Series videos:

Look for the menu at the top and choose "Subtitles" and then "Subtitle Track." If you can't see the top menu, you might need to click the "Play" button first. Then choose from the list of languages! (More languages will be added in the coming months.) Here is what it looks like below or click here for more details.


​2 - For the Alpha Film Series and other videos:

1. Log in to My Alpha and from your dashboard, click the red "View" button on your Alpha course to open the next page.

2. Click on a specific video title.

3. Under Video Download Options, click on the arrow beside the language choice (eg. English audio) to see the subtitle options. Choose from one of the available subtitles. It looks like this:

To download the video, choose SD or HD and click on the "download" button.

To send the video link to someone else, look for the "Share this video" link and click on "Copy." Paste the video link in an email or message to your recipient.

If you still can't find what you're looking for, please contact us through our live chat feature or by email at support@alphacanada.org. We'd be happy to help you out!


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