Skip to main content
How do I get subtitles or closed captions?

closed captioning, cc, hearing impaired, deaf, read text, hard of hearing

Updated this week


If you'd like to download the Alpha videos with subtitles, here are the steps.

Please scroll below for video subtitles if you're not using the Alpha Youth Series.

1 - For the new Alpha Youth Series videos:

Look for the menu at the top and choose "Subtitles" and then "Subtitle Track." If you can't see the top menu, you might need to click the "Play" button first. Then choose from the list of languages! (More languages will be added in the coming months.) Here is what it looks like below or click here for more details.


​2 - For the Alpha Film Series and other videos:

1. Log in to My Alpha and from your dashboard, click the red "View" button on your Alpha course to open the next page.

2. Click on the "Series Materials" tab. 

3. Click on the title of the video you want to download. Then you'll see a box that says: "Select the language of the video."

4. Click on the arrow beside the language choice (eg. English audio) to see the subtitle options. Choose from one of the available subtitles. It looks like this:

To download the video, click on SD or HD and click on the "download" button.

To send the video link to someone else, click on the "share link" button and copy the video link. Paste the video link in an email or message to your recipient.

Top Tip 💡 You can also access the subtitles in the "What's Next" section. Click on the upcoming session (video title) and then the red "download" button. A pop-up window will appear. Use the dropdown arrow to choose from the list of subtitles!


Closed captioning is different from subtitles. This is a setting on your TV or cable box that displays the audio portion of your video as text on your TV screen. Usually, the Closed Captioning icon is visible when captions are available (CC). We don't recommend this since the captions (text) may not be as accurate as the subtitled videos that we provide.

If you still can't find what you're looking for, please contact us through our live chat feature or by email at support@alphacanada.org. We'd be happy to help you out!


Recommended for you! 🎉

Did this answer your question?