Info about Team Member Accounts

access, edit, host, helper, small group leader, training, table leader

Updated over a week ago


Q: Where can I find the videos and other resources?

1 - RESOURCES: After you've logged in, click on the title of your Alpha course. This will open up the next page with 4 tabs at the top:

  • What's Next: video & discussion questions you need for the upcoming week

  • Schedule: dates for your training sessions & weekly Alpha meetings

  • Promote: guest invitations, social media images, posters, videos, etc.

  • Series Materials: 2 training videos, Team Guide, Guest Guide, all Alpha videos, etc.

The Alpha Team Guide includes includes admin reminders, key concepts, and discussion questions for each week.

The Alpha Guest Guide includes the key points for each week, Bible verses covered in the video, and a list of books about various Christian topics in the "Recommended Reading" section.


2 - LEARNING CENTRE: For additional training, click on the "Learning Centre" in the sidebar to the left. These videos are separate from the 2 training videos in the Series Materials area...definitely watch those 2 videos first!

(On a mobile device, click on the 3 dots above "More" in the bottom right corner and then choose "Learning Centre" to see the playlists.)


3 - WEEKLY EMAILS:  As a team member, you will receive a weekly email with resources for your next Alpha session as long as your Alpha is running. These emails are based on the dates that your Alpha leader chose in the online schedule. (Alpha for Youth team members do NOT receive a weekly email.)

If the topics of your weekly email are incorrect, please contact your Alpha leader and they can adjust or update the Schedule. 👍


4 - PROFILE SETTINGS: Please update your personal and church information. Choose "My account settings" in the top right corner to access the following options:

  • Account details: Please ensure your first & last name are correct (no nicknames, please). Update your password, phone #, email address.

  • Notification settings: Choose which updates to receive by email.

  • Course settings: Update your Church Role, Alpha Role, Church/Org info.

Please note: Only the person who registers the Alpha course has Course Administrator permission levels. If you are a co-leader, you may indicate your role as Course Admin but it will not change your access to add team members. Please feel free to ask us about this: support@alphacanada.org


Q: I logged in but don't see an Alpha course on my dashboard!

If you're a team member, please ask your Alpha Course Administrator to add you to the MyAlpha team list. After they have added you, you will receive an email inviting you to join that specific Alpha.

Please click on the link in the email and you'll be prompted to create an account with a few simple steps. (See example below.)


Q: What don't Team Members have access to?

Team members cannot change the start date or online schedule, and they cannot invite other team members. Only Course Administrators can do this.

Please make sure that you discuss with your team who will be the primary Alpha leader so that you don't create duplicate Alphas.


Please note: If you are a Course Administrator, please do not add yourself as a Team Member. That will change your access level and you will no longer have access to leader features. If you did this by mistake, please message us!


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