To change an email address -
NOTE: Please do not transfer your account to a different person!
If a new Alpha leader takes over, s/he can create a new MyAlpha account using their own email address. Feel free to ask us if you have questions about this.
1 - First, log in to MyAlpha and click on "My account settings" in the top right hand corner. From the dropdown list, choose "Account details."
2 - Scroll down to "Update my email address" and type in your preferred email address. Click the red button to save your information.
3 - Please check your email Inbox for the verification email. Click the link in the email to verify you have approved your email address change in MyAlpha. Your email address has now been updated! 👍
To change your Alpha Role or Church Role -
1 - After you've logged in and clicked on "My account settings" choose "Course settings" from the dropdown box.
2 - Use the arrow to open the dropdown box and choose from the list of options.
Please note: Only the person who registers the Alpha course has Course Administrator permission levels. If you are a co-leader, you may indicate your role as Course Admin but it will not change your access to add team members. Please feel free to ask us about this: support@alphacanada.org
To change your Church/Organization -
1 - After you've logged in and clicked on "My account settings" choose "Course settings" from the dropdown box.
2 - Scroll down to "Update my church or organisation details" and click on the pencil icon "Update."
3 - Type in the first few words of your church name. A list of options should pop up in a dropdown box. Please choose from the list of names. Click the red "Select" button to save this option. Example below:
If you have any questions about this, please contact the Support Team using the chatbox in the bottom right-hand side of our website or email us at support@alphacanada.org. We'd be happy to help you out!
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