If your Alpha isn’t showing up on the TryAlpha.ca website in the "Find an Alpha" directory, let’s check a few things:
1 - Is your Alpha for Youth?
If you chose Youth (13-18) as your main audience, your Alpha will be automatically set as "private" according to safeguarding compliance. It will not be shown on the TryAlpha website. There is no option to change this to a "public" course. This message pops up during course registration but might be missed:
In order to make sure your guests are safe, we recommend Alpha for Youth is run through the local church, a local organization or by young people themselves in an appropriately supervised environment. Before you run Alpha for Youth, please ensure you are familiar with and will abide by the safeguarding/vulnerable peoples policy of your church, school or other organization. If you are a young person running Alpha for Youth for your friends, we recommend identifying a suitable adult such as a church leader, parent/guardian, teacher or youth worker to address any issues should they arise.
2 - Do you have a current Alpha registered?
If not, and you are the primary Course Administrator, please log in and create a new Alpha (more info here).
3 - Is your Alpha course marked as public?
Click on Edit Alpha Details in the top corner of your course. Scroll down and make sure "This Alpha is public" is checkmarked. This will add your Alpha on the tryalpha.ca page! (See image below)
Please note: It takes approximately 30 minutes for a new Alpha to be processed and to show up on the "Find an Alpha" page. Thanks for your patience!
4 - Did you choose the correct time range?
Some Alpha courses are starting in 1 month, 3 months, 6 months+ and you can use the filter to choose ALL courses as well.
Alphas will only be posted on the TryAlpha.ca page for 3 weeks after the start date. We don't want new guests to be added to groups that have already bonded. Consider hosting a new Alpha if there is more interest!
5 - Did you enter a location?
For online Alphas, please type in a city and province at the very least. We want guests to join an Alpha in their time zone.
For an in-person Alpha, please type in a proper Canada Post address. Choose from the dropdown box that appears.
6 - Did your Alpha start more than 4 weeks ago?
Alphas are removed from the TryAlpha website four weeks after the start date. It's not ideal for guests to join if they missed the first few foundational videos. Small groups will have bonded and built rapport with each other, so a new guest might change the dynamics.
If you are still unable to see your Alpha, please let us know by using the chatbox or email and we'd be happy to help you!