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How do I reset my password?

forgot password, different pw

Updated over 4 months ago

1 - If you're not logged in and can't remember your password, please go to the Login page and click on "Forgot password" above the red Login button. Please type your email address in the white box and then click on "Send Recovery Email." You'll receive an email asking you to reset your password.

2 - If you're already logged in and would like to change your password, please click on "My Account Settings" in the top right hand corner. Scroll down to "Update my password" and enter your old password first, and then enter your new password.


If you need any help, please use the chatbox button in the bottom right-hand corner of our website or email us at support@alphacanada.org. We'd be happy to help you!

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