If you come across a website bug or a technical issue, please email us with the following information. This will help us find the glitch and resolve it quickly.


Please include your:

  1. Email address (the one you're using to log in to the account)
  2. Operating System (eg. Microsoft Windows, Apple iOS or macOS, Linux)
  3. Browser type (eg. Google Chrome, Safari, Explorer, Edge, Firefox etc)
  4. Key steps you took before you encountered the error
    (eg. Logged in > Schedule tab > Calendar icon > No calendar pops up)
  5. Screenshots of the issue or error message

Please use the chatbox in the bottom right-hand corner of our website OR email us at support@alphacanada.org. We apologize for any inconvenience. Thanks for your patience!

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