If you come across a website bug or a technical issue, please email us with the following information. This will help us find the glitch and resolve it quickly.
Please include your:
- Email address (the one you're using to log in to the account)
- Operating System (eg. Microsoft Windows, Apple iOS or macOS, Linux)
- Browser type (eg. Google Chrome, Safari, Explorer, Edge, Firefox etc)
- Key steps you took before you encountered the error
(eg. Logged in > Schedule tab > Calendar icon > No calendar pops up)
- Screenshots of the issue or error message
Please use the chatbox in the bottom right-hand corner of our website OR email us at firstname.lastname@example.org. We apologize for any inconvenience. Thanks for your patience!